About Us
Who We Are
At TPR Care Services we have built and continue to build excellent relationships with our customers and staff. We will go that extra mile by providing a professional and friendly service.
All of our team is committed to ensuring TPR Care Services is focused on high quality and caring service for our clients, and we pride ourselves on going above and beyond what is expected of us.
We provide a personal bespoke service and there is always a friendly voice on the other end of the phone and in meetings.
Our Mission
“TO ASSIST OUR CLIENTS IN CONTINUING TO PROVIDE THE HIGHEST STANDARDS OF CARE IRRESPECTIVE OF THEIR CIRCUMSTANCES.”
Every client is important to us, and we provide a caring, friendly, and quality service. We strive to excel in our mission and put the needs of those we care for first.
WE PROVIDE A QUALITY SERVICE TO OUR CLIENTS BY:
→ Ensuring our staff are fully trained and up to date
→ Maintaining a robust recruitment procedure
→ Providing staffing solutions at short notice
→ Offering management assistance in a variety of areas
→ Supporting a route to independence for young people aged 16+
→ Providing clear pricing structures with no hidden costs
→ Offering bespoke training packages for our clients
→ Provide continuity in all we do
→
Be reflective in our provision and adjust accordingly
Our Values
We provide and maintain a high quality and professional service to our clients by understanding their needs. From inception to the current day, we have maintained our core values:
How We Work
At TPR Care Services we work in partnership with our customers to ensure a tailored service is provided, enabling the smooth running of your business in times when additional support or using agency staff is required.
We work alongside local authorities to provide a high standard of accommodation for our supported living services to enable young people aged 16+ to achieve independent living in the community.
All our Nursing, Care and Support Staff undergo a rigorous selection process and receive regular training. TPR Care Services is an accredited training centre and can provide training both in-house, for care homes and to the wider public.
We pride ourselves on our friendly approach, the quality of our staff and the service they provide. We have a low staff turnover and most of our team stay with us for a long time.
Staffing
We pride ourselves in the relationships we have with our customers by ensuring:
→ Excellent customer service
→ Continuity of staff
→ Last minute cover
→ Fixed term contracts
→ Bespoke packages
→ Friendly and professional approach
Management
Personalised management packages can assist you to maintain standards during times when extra help is required by:
→ Management of the day to day running of your care home
→ Assistance with increasing CQC rating
→ Auditing and action planning
→ Goal setting and monitoring
→ Quality Assurance
→ Staff supervision and appraisal systems including reflective discussions
Training
Bespoke training can be provided for mandatory subjects and specific areas of interest:
→ Cost effective
→ Meets current industry standards
→ Delivered by an accredited trainer
→ Certified
→ Personalised to your own personal policies and procedures
→ Delivered in-house at a time to suit your shift patterns
→ Externally moderated
Supported Living
Individual support packages for young people aged 16+ working towards independence.
→ Cost effect support packages to meet the young persons assessed outcomes.
→ Additional support hours if required.
→ Long- or short-term placements including emergency situations.
→ Working towards independence plan.
→ High quality accommodation.
→ In house tutors to assist with personal education plans.
Meet the Team
A professional team with practical experience and knowledge.
Marie Mungins
DIRECTOR AND TEAM LEADER
Marie is a registered nurse with over 30 years’ experience in the nursing home sector as a responsible individual, registered manager and quality assurance manager. Marie has achieved a Level 5 Diploma in Leadership for Health & Social Care and Children and Young People Services, Postgraduate Teaching Certificate and an NVQ Assessor’s award.
Juwrah Freeman
Clinical Lead and Trainer
Juwrah is a registered nurse and a specialist nurse practitioner and has over 30 years’ experience in both care homes and the community. He has a Postgraduate Teaching Certificate and has held a position of practice educator for the NHS.
Business Support and Admin Team
Our Business Support, HR and Admin team, Alex Fotheringham, Hazel, Oscar and Chester, work in partnership to provide support and efficiency in the day-to-day management of the business. The team has extensive expertise in business management in the sector.